PUBLIC TRANSIT FOR SENIORS & DISABLED PERSONS

NJ TRANSIT, PATCO, SEPTA, Amtrak, and many counties all provide accessible services for people with disabilities. These include buses with lifts and “kneeling” features, and elevators or ramps at certain train stations. Information below provides general guidelines. Please consult the carrier for more detail on these services.

NJ TRANSIT

Many NJ TRANSIT buses are lift-equipped and are marked on the schedule with a "W." Some routes require a reservation for a lift-equipped bus, which would allow a person using a mobility device to board. Call 1-973-275-5555 (same number for TTY) for a reservation.


NJ TRANSIT's Reduced Fare Program is for passengers with disabilities and senior citizens ages 62 and older. An application must be completed.

NJ TRANSIT's Access Link is for people whose disability prevents them from using existing local bus service. For information on how to apply for Access Link call 1-800-955-2321, TTY 1-800-955-6765 and an informational packet will be sent to you. To determine eligibility, an interview will be set up and an application filled out. If you are eligible to ride Access Link, you will receive an I.D. number. Those using Access Link must be within 3/4 of a mile of a regular bus route and follow the same hours.

View NJ TRANSIT ticket vendors by county.

PATCO
Elevators and full accessibility are available at Lindenwold, Woodcrest, Broadway, 8th/Market, and 15th/Locust Street Stations. In addition, escalators are available at Ashland, Haddonfield, Westmont, Collingswood, Ferry Avenue, and 12th/13th/Locust Street Stations.

The PATCO Speedline offers reduced fares for senior citizens (65 and older) and persons with disabilities (no age specified). The reduced fare is available during the off-peak hours of 9AM-4PM and 7PM to 6AM, Monday through Friday, and all day Saturday and Sunday.
Contact Information
NJ TRANSIT
Bus Information
Customer Service
1-973-275-5555
6AM-10PM daily
NJ TRANSIT
Access Link
(800) 955-2321
NJ TRANSIT: TTY-hearing impaired (800) 955-6765
PATCO (856) 772-6900

SEPTA

Information
(215) 580-7800

Schedules
(215) 580-7777
AMTRAK
(800) USA-RAIL (872-7245)
 

FREQUENTLY ASKED QUESTIONS

1. How do I ride a NJ TRANSIT bus?
In urban areas, bus stops are usually marked by bus stop signs. Signs may list the route numbers of the buses stopping at that location. Be sure to check the route and destination of the bus you want to take on both the bus stop sign and on the bus.

You may hail a bus at these locations along the designated bus route. In rural and suburban areas, where stops may not be marked, you can board a bus anywhere along the route if it is safe for the bus to stop. To hail a bus, simply signal to the driver as the bus approaches. When you board, tell the driver where you are going and deposit the required fare.

Most local buses require exact change in coins or $1 bills. The bus driver does not carry money and cannot make change! When you are near your exit stop, alert the bus driver by pressing the signal tape above and between the side window.

2. How do I read a timetable?
Choose your direction of travel and look at the section of the schedule for either weekdays (Monday thru Friday) or weekends (Saturdays, Sundays, and holidays).

Find the location you are starting from on the timetable.
Bus timetables: "Time points" listed represent the major stops. Buses also stop at locations along the route that are between the time points.
Train timetables: Every station is listed, but trains will only stop at a station when a time is listed. If the space is blank, that particular train will not make that station stop.
Choose the start time of your trip. On NJ TRANSIT bus and PATCO Hi-Speedline timetables, read down. On NJ TRANSIT, SEPTA, and Amtrak train timetables, read across. Continue to your destination. The trip's arrival time will be noted.

Be sure to read for any special symbols or footnotes! They give important information about your bus route or train line.


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